{"id":961,"date":"2025-07-03T05:30:38","date_gmt":"2025-07-02T21:30:38","guid":{"rendered":"http:\/\/aiaas.jdn.gov.my\/?page_id=961"},"modified":"2025-12-13T01:24:44","modified_gmt":"2025-12-12T17:24:44","slug":"jdn-panel","status":"publish","type":"page","link":"https:\/\/aiaas.jdn.gov.my\/jdn\/","title":{"rendered":"Jabatan Digital Negara"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\n\t\n<\/svg>\t\t<\/div>\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Jabatan Digital Negara<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

JDN’s Mission:
<\/strong>Driving the digitalization of government service delivery through strengthened governance, the utilization of data intelligence, talent empowerment, and the adaptation of new technologies towards services that are efficient, smart, secure, and agile.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Why AI for the public sector?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

01<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Increase Operational Efficiency<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

AI can automate repetitive tasks (e.g., application processing, complaint management, data verification) \u2014 reducing manual workload and speeding up public service delivery despite limited human resources.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

02<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Help Make Better Decisions (Data-Driven)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

AI can analyze big data from various sources and systems \u2014 helping policymakers make decisions based on current data and trends, not just estimates.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

03<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Reduce Costs & Avoid Waste<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

With AI, agencies can prevent time and resource wastage. For example, predictive maintenance for government asset management helps detect issues early and prevent major damages.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

04<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Improve Quality of Public Services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

AI chatbots can respond instantly to inquiries 24\/7. AI systems can also offer better suggestions for social, health, education, and aid services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

05<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Drive Digital Economy Growth<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The use of AI in the public sector reflects Malaysia\u2019s commitment to digital transformation. This boosts investor confidence, especially in smart sectors like healthcare, education, transport, and smart administration.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

AI in JDN<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Encouraging the adoption of AI that aligns with the needs and challenges of the public sector.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

JDN AI Scope<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n \n\n
\n
\n

\n Innovation <\/h3>\n \t\t \t

Implementation and monitoring of AI use-case applications focused on the public sector.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n \n\n
\n
\n

\n Policy <\/h3>\n \t\t \t

Development of governance frameworks and guidelines to regulate AI adoption in the public sector.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n \n\n
\n
\n

\n Data <\/h3>\n \t\t \t

Provision of a data framework; and data management and data sharing guidelines to support AI adoption in the public sector.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n \n\n
\n
\n

\n Infrastructure <\/h3>\n \t\t \t

Provision of supporting infrastructure such as cloud services for public sector AI adoption.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n \n\n
\n
\n

\n Talent <\/h3>\n \t\t \t

Organising upskilling, reskilling and AI training programs to ensure the sustainability of AI adoption in the public sector.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Jabatan Digital Negara JDN’s Mission:Driving the digitalization of government service delivery through strengthened governance, the utilization of data intelligence, talent empowerment, and the adaptation of new technologies towards services that are efficient, smart, secure, and agile. Why AI for the public sector? 01 Increase Operational Efficiency AI can automate repetitive tasks (e.g., application processing, complaint […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"pgc_sgb_lightbox_settings":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-961","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/aiaas.jdn.gov.my\/jdn\/wp-json\/wp\/v2\/pages\/961","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aiaas.jdn.gov.my\/jdn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aiaas.jdn.gov.my\/jdn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aiaas.jdn.gov.my\/jdn\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/aiaas.jdn.gov.my\/jdn\/wp-json\/wp\/v2\/comments?post=961"}],"version-history":[{"count":0,"href":"https:\/\/aiaas.jdn.gov.my\/jdn\/wp-json\/wp\/v2\/pages\/961\/revisions"}],"wp:attachment":[{"href":"https:\/\/aiaas.jdn.gov.my\/jdn\/wp-json\/wp\/v2\/media?parent=961"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aiaas.jdn.gov.my\/jdn\/wp-json\/wp\/v2\/categories?post=961"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aiaas.jdn.gov.my\/jdn\/wp-json\/wp\/v2\/tags?post=961"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}